HOW WEll We Perform

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At Chapel, we believe we have a good success rate, which we ascribe to the absolute honesty of our advice in particular as it relates to a client’s probability of success. 

All of our clients have reflected high degrees of satisfaction with our consulting services.  For example:​

• Our strategic resilience evaluation of a territorial police force elicited the following comment from the Chief Constable. “The independent scrutiny across the whole system and the subsequent recommendations enabled the force to prioritise changes to some critical areas of business which has enhanced our strategic resilience”;
• Our Digital Twinning and simulation has provided proven operational solutions e.g. one government client was enabled to secure operational improvements of 20+% effectiveness and 30%+ efficiency;
• ​Clients of our Digital Capability Maturity Modelling services have reported how they have been enabled to confidently develop and launch the delivery of transformation programmes including Future Digital Strategies and Target Operating Models, and to realistically evidence business cases for Collaboration.

​Achievement with our procurement support engagements on digital/technical and BPO sourcing, over the last couple of years our client’s success rate has been well above normal expectations.  Clients have taken a particular interest in the senior level business advocacy we provide. This has proven to be a fruitful avenue of business development and means of establishing positive business relationships.

All of our G-Cloud support has met with success, not only in registration terms but importantly in generating ‘kick starting’ business referrals.​